In every customer service based profession there are always days when you encounter upset customers. This is even more true in the self storage industry. But, how do you handle a customer that is irate without damaging your reputation, hurting your business, or further upsetting the customer?

One of the best kept secrets to success in the storage industry is the important role customer support plays in creating and retaining clients. Sure, it is important you do all the other things like having a clean variety units, putting up proper security

Here at Easy Storage Solutions we have noticed that many of our self storage clients have seen great success with our self storage software. Our self storage software makes it easy for clients to rent online and pay online.

Good customer service is pretty much expected these days but what can really make your business stand out is superb customer service. We provide you with storage unit software to effectively run your mini storage facility but excellent customer service is also crucial in

Easy Storage Solutions designs software to help make managing your Self Storage Unit facility as easy as possible. While our software will help you do your job better, there are times when customers will be unhappy. This is an inevitable part of running a